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Privacy Policy

Last updated: April 2026

Oromi ("we", "us", "our") is an AI automation company based in Glasgow, Scotland, founded by Rodney Ekisa. We are committed to protecting your privacy. This policy explains what data we collect, why, and how we handle it.

What we collect

When you use our website chat, book a call, or contact us, we may collect your name, email address, phone number, and the content of your messages. If you visit our website, our chat provider (Tidio) may collect basic analytics data such as your browser type and pages visited.

Why we collect it

We use your information to respond to your enquiries, provide our services, send booking confirmations and reminders, and improve our website. We do not sell your data to third parties.

Third-party services

We use the following services which may process your data: Tidio (live chat and chatbot), Cal.com (booking and scheduling), Twilio (WhatsApp and SMS messaging), Make.com (workflow automation), cloud data storage services, Anthropic (Claude AI — used to generate automated responses and content on behalf of clients), and Vapi.ai (AI voice assistant — used only for clients who have opted into voice call automation). Each of these services has their own privacy policy and processes data in accordance with GDPR.

Data storage and security

Your data is stored securely through our third-party service providers. We do not store sensitive personal data on local devices. We retain your data only as long as necessary to provide our services or as required by law.

Your rights

Under UK GDPR, you have the right to access, correct, or delete your personal data at any time. You can also withdraw consent for us to contact you. To exercise any of these rights, email us at rodney@oromi.co.uk.

Cookies

Our website uses cookies through the Tidio chat widget, Cal.com booking widget, and basic analytics. These are used to provide the chat and booking services and understand how visitors use our site. You can disable cookies in your browser settings, though this may affect the functionality of the chat and booking features.

Contact

If you have any questions about this privacy policy or how we handle your data, contact us at rodney@oromi.co.uk.

Oromi · Glasgow, Scotland · oromi.co.uk